August Week 4
The AI phone interview, rebuilt. Every call is recorded and the whole interview reads as one conversation, a call that drops is continued instead of started over and scored once, the candidate picks the language on the call and can change it mid-way, a phone interview can now be the first round of a longer pipeline, a candidate who missed us can ring the number straight back
- phone-interview
- voice
- interviews
- assessments
- hiring
Interviews
Hear every phone interview, from the first ring to the last answer
Every call is recorded, and the whole interview sits on one card.
- Every call has its own recording and its own player.
- One card per phone round. One call or five, it's the same card and the same score.
- The transcript reads as one conversation. Where a call dropped, a line in the transcript says so, and says how long it was before we rang back.
- 5 of 6 questions asked sits next to the score whenever the interview ended short.
Football Manager Phone Interview
CompletedAI Phone Interview · 25 Aug 2026 at 21:08 · 2m 48s
CEFR English
Not AttemptedSkill Assessment
MBTI Style Type Indicator
Not AttemptedPsychometric
Gavin Belson0:45
Sorry, can you repeat?
AI Interviewer0:49
Okay. Can you describe your process for delivering unvarnished feedback to an underperforming player?
AI Interviewer0:00
Hello, I'm calling back from PiedPiper Corporation about the Football Manager position. The earlier call got cut off. Am I speaking with FM, and is it okay to continue now?
Gavin Belson0:10
Yeah, yeah, we can continue. Sorry, there was a network issue at my end.
Interviews
A call that drops is continued, not started over
A dropped call used to mean starting again from the greeting: the same questions in the wrong language, a second half-finished interview, and two scores where there should have been one.
- The call back picks up where the call stopped. Questions already answered, or declined, are not asked again, and neither is the ice-breaker.
- It opens by saying why: the earlier call got cut off, is this still you, is now alright. In the language they'd already chosen.
- One score for the whole interview, worked out from both calls together. One interview, charged once.
- If the call back never connects, we score the answers we did get.
Phone interview
2 calls · scored on Call 2 · 5 of 6 questions asked
Hiring
Add the rounds that come after the phone call
A phone interview used to have to be the entire pipeline. Now it can be the first round of one.
- Any stages you like can follow the phone interview. It stays first.
- Auto Progress, on the phone stage, decides what happens when the call ends. On: the candidate moves to the next stage and is sent the link. Off: their card waits in the phone column until you move it.
- The link goes out by email, and by WhatsApp as well when the job sends WhatsApp invites and the candidate has a usable number. The email names the round they're being sent to.
The phone call ends
They scored below the cut-off you set
Marked poor fit. Nothing is sent, whatever Auto Progress says.
They passed, and Auto Progress is on
Moved to the next round and sent the link, by email and by WhatsApp when the job uses it.
They passed, and Auto Progress is off
Their card waits in the phone column until you move it. Moving it sends the usual invite.
Interviews
The candidate picks the language, on the call
If multiple languages are enabled for an assessment, the bot asks the candidate which of those languages they'd like to continue in, before the interview starts. During the call, the candidate can switch to any of the enabled languages at any point.
AI Interviewer0:12
Would you like to continue in English, Hindi or Marathi?
Candidate0:18
मराठीत बोलूया
AI Interviewer0:21
नक्की. तुम्ही सध्या शांत ठिकाणी आहात का, आणि पुढची वीस मिनिटे बोलू शकाल का?
Interviews
A candidate who missed our call can ring the number straight back
- Ring it back and, if there's a call waiting to be made to that number, the interview starts there and then, without waiting for the next attempt.
- If their earlier call dropped, ringing back continues it from where it stopped, exactly as if we'd rung them.
- The number is 080 3180 3101. Ring it with nothing scheduled and there's one short line and the call ends.
The candidate rings 080 3180 3101
A call was waiting to be made to their number
The interview starts there and then.
Their earlier call had dropped
It continues from where it stopped, exactly as if we had rung them.
Nothing is scheduled for their number
One short line, then the call ends.
Interviews
When we call, how many times, and when we stop
What happens on a phone interview
- 1
We only call inside your call window.
9:00 AM to 7:00 PM, Monday to Friday by default, in the timezone set on the assessment. A call that would land outside the window waits for the next slot.
- 2
Nobody picks up.
We try again. Up to 5 more times by default, an hour apart, and never closer together than 15 minutes.
- 3
They say "not now", or "call me at four".
The bot asks when suits them, repeats the time back to confirm it, and books it. Up to 5 call backs per candidate.
- 4
They give a time we can't make sense of.
We try again 2 hours later, by default.
- 5
They hang up in the first 30 seconds.
Treated as "not now", and handled by the call back rules above.
- 6
The call drops before half the questions are done.
We ring back about 5 minutes later and carry on where it stopped. Once per interview, by default.
- 7
The call drops after half the questions are done.
We score what was answered. No call back.
- ✕
We have called 10 times.
The card reads Call attempts used up, and nothing further is dialled.
August Week 5
A thousand coding questions instead of five hundred, questions that draw the problem instead of describing it in a paragraph, and personality tests candidates can take in eleven Indian languages
August Week 2
Psychometric reports that carry a written behavioural profile, a read against the role you're actually hiring for, and where the candidate ranks against everyone else who took it. Plus your teammates' busy time inside the scheduling dialog, AI interviews in Japanese and Arabic, a connection check that stops doomed interviews before they start, candidate flow for every job, a seat for the agencies who source for you, and a jobs list that finally remembers how you use it.